Our Community Transport service, Taith, remains a lifeline for many local people. For those living in rural areas with limited public transport, it’s often the difference between isolation and independence.

Meet Sarah
Sarah is 38 and lives alone in a small village on the edge of Neath Port Talbot. She has a learning disability and mobility challenges and for years struggled to get to medical appointments, social groups or day activities. With public transport almost non-existent, her confidence dropped and she became increasingly isolated – sometimes going days without speaking to anyone.

The Barrier

Before joining Taith, Sarah relied on her elderly mother for transport. When her mother had to stop driving for health reasons, Sarah began missing appointments and withdrawing from community life. She wanted independence, but anxiety around travel and the lack of accessible options left her feeling “stuck at home.”

How Taith Helped

Sarah’s social worker referred her to Taith. She started small – using the service to attend her weekly learning disability disco. Having accessible transport and a familiar driver changed everything.

“I know the driver Mike will come right to my door, help me with the steps and make sure I’m safe. That means I can actually look forward to going out instead of worrying.”

With support from Taith’s drivers and staff, Sarah gradually expanded her journeys. Today, she attends a weekly social group, visits the local community café and travels independently to medical appointments – confident that Taith will get her there safely and on time.

The Impact

The difference in Sarah’s wellbeing has been remarkable:

• She’s more confident, sociable and independent.
• She’s reconnected with friends and made new ones.
• She no longer misses essential health appointments.
• Her family say they’ve seen a “huge, positive difference” in her mood and confidence.

“Taith has given me my life back. I feel like myself again.”

Why This Matters

Sarah’s story reflects the experience of many adults with learning disabilities in our communities. Without accessible, reliable transport, people become isolated, lose independence and miss vital opportunities. With it, they thrive.

Taith plays an essential role in reducing isolation, improving wellbeing and helping disabled people participate fully in community life. Demand for this service continues to grow – especially for opportunities that build social connection.

Community Transport isn’t just about getting from A to B. It’s about opening doors to friendship, health and independence. And that’s something worth supporting.