We are recruiting 2 Hwb Officers
Hwb y Gors Officer – Job Description
- Employer: Awel Aman Tawe
- Reports to: Hwb y Gors Centre Manager
- Salary: £27,300 pro rata
- Hours: Part time post 20 hours per week on two-week flexible rota to suits needs of centre based on a Job Share with second officer.
- Contract Term: 3 years. With potential extension subject to review.
- Holiday entitlement: pro rata 25 days leave per annum
- Ethical Pension scheme with a 6.5% salary contribution being matched by AAT.
- Deadline: 31st January 2025
Who we are:
Awel Aman Tawe is a charity based in the upper Amman Valley and founded in 1998 with the joint objectives of addressing the climate emergency and supporting community resilience. We have developed the two largest renewable energy co-ops in Wales: Awel Co-op (our wind co-op) and Egni Co-op (our solar co-op). We also run a variety of projects including Energy Warriors schools’ education programme, sustainable community transport, energy efficiency advice and community arts. We bought the former primary school in Cwmgors in 2018 and are currently re-developing it into a new low-carbon arts, education and enterprise centre: Hwb y Gors. We anticipate the centre opening in early 2025 and this position of Hwb y Gors Officer will play a key role in developing our vision for the venue.
Position Summary
You will have an understanding and passion for the launch, development and growth of Hwb y Gors, bringing energy and enthusiasm to the role. This is a challenging, highly rewarding position, the success of which requires a commitment to the local community and to AAT’s joint purpose of addressing the climate emergency and supporting community resiliency. The postholder will strive for an environment that is inclusive, accessible and safe, and achieve a balance between efficient operational controls and excellent customer service.
Roles and Responsibilities
As the Hwb y Gors Centre Officer you will be responsible for:
- Setting up furniture and equipment for workshops & events
- Working closely with the centre teams to ensure the highest quality of service delivery
- Ensuring the centre is visually clean, clear, tidy and fit for purpose at all times and undertaking incidental cleaning as required.
- Performing simple repairs and maintenance tasks within the building (such as changing light bulbs, addressing simple plumbing issues and undertaking incidental internal/external décor as necessary)
- Routine Maintenance on equipment, including troubleshooting technical issues to help prevent disruption during events.
- Ensure Health and Safety Compliance and ensure safety and well-being of all within the centre as all times
- Monitoring and maintaining fire safety equipment and overseeing evacuation procedures including weekly fire alarm tests and monthly fire evacuation
- Ensuring that all equipment is functioning properly and meets safety standards.
- Inspecting the centre, including heating, lighting and alarm systems to make sure they are in good working order
- Performing security checks and monitoring security cameras
- Being a keyholder and locking/unlocking centre as necessary
- Monitoring cleaning materials, tools and furniture and reordering as required
- Sourcing, booking and supervising contractors for major repairs.
- Café service – serving beverages and light snacks including busy periods and holiday cover for café manager.
- Undertake any other task which may reasonably be requested
Person Specification
| Essential | Desirable | |
| Experience | ||
| Minimum of 2 years working in a customer service environment | x | |
| Good mathematical skills and experience of cash handling | x | |
| Experience performing administrative tasks and duties | x | |
| Experience of working with community-based organisations and a good understanding of the charity sector environment | x | |
| Experience of digital and/or physical media marketing | x | |
| Experience of managing a space open to the public | x | |
| Experience of delivering a high-quality service to a diverse range of customers | x | |
| Experience of using and maintaining tools and equipment | x | |
| Knowledge, Skills and Abilities | ||
| Excellent communication and customer service skills | x | |
| Ability to work collaboratively with a wide range of people including volunteers and vulnerable people | x | |
| ICT skills – ability to use databases, social media and to contribute to web content. | x | |
| Good problem-solving skills and awareness of risk assessments | x | |
| Ability to take initiative and identify, prioritise and plan activities independently | x | |
| Ability to work both independently and collaboratively as part of a team. | x | |
| Good time management and organisational skills | x | |
| Willingness to take ownership for resolution of enquiries and complaints | x | |
| Welsh speaker or commitment to learn. | x | |
| Personal Qualities | Essential | Desirable |
| Leadership qualities | x | |
| Commitment to principles of equality and respect for others | x | |
| Good understanding of the social and economic issues faced by the local community | x | |
| Flexibility with working hours to work evenings and weekends | x | |
| Commitment to the Race to Zero Campaign | x | |
| Willingness to undertake training and personal development | x |
Training Required will be provided by Awel Aman Tawe
- ACT – Terrorism training
- Fire Marshall training
- Health & safety
- Manual Handling
- Working at Heights/ladder awareness
- COSHH
- Legionella Awareness
- DSE Awareness
- Defib
- Accessible toilets alarms
- Emergency First Aid
- Fire Safety
- Safeguarding group B/Level 2
- GDPR
- EDI
- Disability Awareness
- Food Hygiene and Safety Level 2
Positions are open to all suitably qualified candidates, regardless of age, disability, gender, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Application process:
Applications must comprise a CV and covering letter. AAT is a special place to work and it’s important for us to understand clearly why you want to be part of the team and what you feel you can bring. Please ensure you describe fully as part of your application your motivations, experience and suitability for the role with reference to the expectations set out in the personal specification and job description.
Please email your application to croeso@awel.coop. Please put Hwb y Gors Officer in the subject heading.
Deadline: 31st January 2025
Interviews: 12th February 2025
This post is part-funded by the National Lottery People and Places Fund.